At the Federal Airlines terminal in Johannesburg, South Africa in 2016
Under normal circumstances our articles are based exclusively on the experiences and photography of our contributors at a destination and voyage. Due to the Covid-19 pandemic we have halted all travel. For those ready to travel now we are offering limited updates about destinations, properties and services featured in our pages in the past. To that end we are reaching out to those companies and requesting news and updates. Those who respond are featured in the series.
Our most recent profile of Federal Airlines was in 2016 on a safari trip to South Africa’s well known Sabi Sand Reserve. Our two contributors especially liked the safety and convenience of flights from the city to the bush as well as the relaxed comfort of the airline’s dedicated terminal away from Johannesburg’s congested international airport. The first flight, aboard a 1900D Raytheon aircraft, was from Johannesburg to the Mala Mala Reserve (see our most recent update on MalaMala at After year of closure luxury South Africa property reopening). It was comfortable with a minimal amount of bumpiness. It stopped at Ulusaba, Londolozi and Rattray’s on Mala Mala.
The second and the only nonstop flight was from the Mala Mala Reserve to a nearby reserve, two properties located within the Sabi Sand Reserve. A road transfer between the properties would have required a multi-hour drive. The final flight was from Sabi Sand back to Johannesburg, slightly earlier than originally expected due to heavy rains the previous day. Refer to the detailed profile of Federal Airlines for details.
For this update Julian Edmunds, chief commercial officer, Federal Airlines, responded to questions from his office via email. Below are our questions and his answers.
Julian Edmunds*, chief commercial officer, Federal Airlines
LTR: Is Federal Airlines flying scheduled and charter flights from a dedicated terminal at JNB to safari properties such as MalaMala, Singita, Sabi Sabi, etc and back?
JE: We fly a hybrid type of flight, which we call a Shuttle flight. Technically they are no scheduled flights, but they differ from Schedules in the fact that they don’t always operate to each runway (ie only on demand) and they differ from charters in the fact that you can buy seats rather than having to rent the whole aircraft.
Most of our flights operate in and out of our Private Terminal at OR Tambo, we offer an complimentary minibus shuttle service between our terminal and the main International and Domestic Terminals
LTR: What title applies for you in relation to Federal Airlines?
JE: I am the Chief Commercial Officer for Federal Airlines and also the same title for fastjet Zimbabwe. Effectively I am the group Chief Commercial Officer, but as many, such as yourself do not naturally relate Federal to fastjet it is easier to have the two separate titles. I have email addresses for both.
LTR: Can travelers book flights through your website?
JE: We place ourselves as a B2B business and thus it is best for Guests to book, either through their chosen lodge or alternatively through a Tour Operator. This allows for seamless coordination.
LTR: What, if any, Covid-19 protocols have you put in place?
Inside a Federal Airlines aircraft, photo from 2016.
JE: We strictly follow all of the state protocols as required by law. From a working basis ONLY essential staff go to the office. We have the mantra that if your job can be done from home, do it from home. I am personally based in Malta and have not bee in either a Federal or fastjet office since 28 February 2020!
From a passenger perspective, we do not require any special testing, unless the passenger is flying with us internationally, in tese [these] cases the rules relating to the country they are visiting are followed.
We practice as much social distancing within our private terminal at OR Tambo, as we can. On board the aircraft, we ensure that all passengers are wearing masks for the duration of the flight, except when drinking water. We do NOT offer any cabin service or food.
From a booking perspective all of our bookings are fully flexible. A guest can change their booking as many times as they like with no charges as long as it is done at least 72 hours before the flight. We have also softened our cancellation terms to make them more sympathetic to people’s needs and we offer free changes within the 72 hour period to any passenger, who becomes COVID Positive, prior to their departure.
LTR: What recommendations would you share with travelers to stay ahead of the uncertainties presented by travel during a worldwide pandemic?
JE: Plan ahead. Take each day as it comes look to book with service providers that offer flexibility.
*Photo courtesy of Julian Edmunds
By Elena del Valle
Photos by Gary Cox
The non vintage Silverhead Brut our favorite
In celebration of health, life, peace and hope we made time to taste three Spanish wine samples we received from Vara Winery & Distillery in New Mexico (315 Alameda Boulevard NE Albuquerque, New Mexico 87113, +1-805-815-7693, https://varawines.com/). Vara sells 12 types of Spanish and American wines bottled in Albuquerque.
We tasted the Garnacha Rosado 2018, Tempranillo 2018, and non vintage Silverhead Brut on separate occasions. While we liked all three the cava was our favorite.
The Tempranillo consisted of 82 percent tempranillo and 18 percent garnacha grapes.
The Silverhead Brut, made with the Cava Método Tradicional, was refreshing, lightly fruity, well balanced, easy to drink. It had a pleasing pale yellow color and stood on its own with a clean finish. It paired well with fresh Florida stone crabs, fish dip and a green salad. We liked it best chilled although it held up well after a few minutes.
The lightly chilled Garnacha was a success with poultry and vegetable soup, even foie gras mousse. Its medium to light intensity held up to the flavors of the dishes without overpowering them. It had a mild finish. It was made with 100 percent garnacha grapes harvested from Viñedos de Santo Cristo and Campo de Borja in Spain.
We first tasted the Garnacha Rosado 2018.
The Tempranillo, a red wine made from the same vineyards as the Garnacha, consisted of 82 percent tempranillo and 18 percent garnacha grapes. Its deep red with a hint of purple promised a full bodied wine. On its own it was good with a gentle finish. It paired well with grilled German bratwurst and homemade fries. It was stout enough to match with sauerkraut.
“Vara means cane in Spanish, King Philip of Spain gave the Vara, Cane of Sovereignty, to the 19 northern pueblos of New Mexico, a huge honor,” said Doug Diefenthaler, co-founder, Vara Winery & Distillery, by email through his publicist in response to questions about the winery and its products. “Our grapes for our Spanish wines are estate grown, harvested, and made fermentation stable in Campo de Borja, Spain before bringing the wine here to our winery for barreling, blending, finishing, and bottling.”
The slightly chilled Garnacha
Diefenthaler, who is executive vice president of the company, co-founded it with Xavier Zamarripa, an artist. Vara has wine making directorial privileges at a facility in Ainzon, Campo de Borja, Spain in order to process and ferment its wines near the vineyard source.
We were the only people at Wharariki Beach – click to expand to full size
Article and photos by Elena del Valle
My off the beaten track Intrepid tour of the South Island (Te Waipounamu) of New Zealand began in Nelson. I was originally supposed to fly from the Nelson airport to the Westhaven Retreat by helicopter following a domestic flight into Nelson. It would have been faster than the multi-hour drive. Most importantly we would soar above the popular Tasman National Park, the smallest national park in New Zealand and one of the most popular.
Pilot Logan Moore standing in front of the Eurocopter EC120 at Westhaven Retreat
When a series of wildfires broke out near Nelson I anticipated my helicopter flight would be cancelled and it was. While I enjoyed the drive with my guide (Veronika Vermeulen, owner, Aroha New Zealand Tours) because it allowed me to get to know her and see a bit of the country, I was disappointed at having missed the helicopter flight. Fortunately, Veronika found a work around.
Our view of Westhaven Retreat as we departed
She scheduled the private Top of the South Tour on our departure. To make it possible on our departure day she left Westhaven Retreat early in the morning in the sports utility vehicle with our luggage. I stayed behind to enjoy a leisurely breakfast and the pretty ocean vistas. A few minutes after breakfast, from the expansive windows of the Westhaven dining room, I spotted a tiny metal bird approaching. In the blink of an eye the other guests and I watched it land on the nearby lawn.
At the Mount Olympus Lord of the Rings film site
Within minutes Logan Moore, chief executive officer and pilot of Tasman Helicopters (Tangmere place, Nelson Airport www.tasmanhelicopters.co.nz, email@example.com, 035288075) and I were airborne. From departure to arrival we didn’t see a soul. We flew in a Eurocopter EC120 built in 2008 with just over 2,000 flight hours and capacity for four passengers.
We flew over coastal areas, some isolated and some well populated
The 90-minute flight was one of the highlights of my trip to New Zealand. We stopped twice, at Wharariki Beach and at the Mount Olympus Lord of the Rings film site. I especially loved the dazzling beach stop. For a few minutes I had the impression we were the only humans for miles on the beautiful and unspoiled beach. Minutes later we landed in a rocky and hilly landscape. As soon as Logan identified which Lord of the Rings movie the film site belonged to I recognized it. The video clip on his tablet confirmed it.
During a coffee break at Motueka Airport
Tasman Helicopters, co-owned by Ross Moore and Logan Moore, was established in 2015. According to Logan, who responded to questions by email, the company had no safety incidents.
Thanks to nice weather the scenery sparkled. The sky was clear and the flight was smooth, making time disappear faster than I anticipated. We landed at Motueka Airport, where my guide awaited me. As we continued on my tour memories of the flight lingered.
Middle seats on the better than economy section
I was thrilled at the prospect of visiting New Zealand, but finding a comfortable flight from the United States to New Zealand that didn’t break my travel spirit because of the length of the flight or my budget was so challenging I almost cancelled my trip. Although flying time on the United States to New Zealand flights was better than the longer flying time required on flights with connections en route to New Zealand the cost of the United States to New Zealand flights was 30 percent or more greater than I wanted to spend, and that was for an economy seat. Given the length of travel (some itineraries I found, alone and with the help of “expert” travel agents, exceeded 50 hours of travel, including sometimes 12 hour and longer layovers) I wanted something better than economy.
After days of searching and talking to 12 or more airline and travel specialists I found a combination of flying time, comfort and price I could live with on Virgin Australia International. Unfortunately the only routing possible was through Los Angeles. That airport, I soon discovered, was undergoing renovations involving extensive construction work.
Despite my best efforts and hours long conversations with the carrier it was impossible to book the flight as a single ticket from my departure airport. With the aid of a supervisor I booked two domestic connections to Los Angeles as a stand alone ticket. From there I flew Virgin Australia International to New Zealand via Australia on its slightly better than economy class fare, International Long Haul Premium.
The Virgin Australia amenity kit
Arriving at LAX while it was under construction was no fun. As there was no universal agreement on the amount of time necessary for me to connect from my domestic to my international flights (three hours minimum was the common advice, more if possible) I booked an extra long layover. Once I was off of my domestic flight I had to collect my luggage from the domestic flight terminal, exit, make my way to another concourse (it was rather challenging to discover the path or distance involved in advance), pass through security, and check in for my Virgin Australia flight.
The lounge at LAX where I waited for my connection looked tired and unimpressive. As boarding time neared I was eager to board the flight to Brisbane although it meant the longest connection in my trip. Once on the aircraft the section set aside for Premium economy passengers looked slightly better than I had dared hope. I was in an aisle seat in row 16. The seat leaned back partway and was comfortable enough although the ambient temperature was uncomfortably chilly for most of the flight. Even my neighbor, a tall man from the Midwest used to cold winters, made use of the small synthetic fabric that passed for a “luxurious” blanket. The return flight to Los Angeles from Australia had the same uncomfortable frigid conditions.
In order to carry fewer items on the trip I left my noise canceling headphones at home and was pleased to find a headset for my use on board.
Amenities included 41 inch seat pitch and nine inch recline, according to the airline’s website (I didn’t measure them); as well as 10.6 inch Seatback In-flight entertainment screen, noise cancelling headset, in-seat electrical power and USB connectivity. My entertainment system was functional as was the headset on both flights. The flights from Australia to New Zealand and back were Economy.
On the International Long Haul Premium flights everything was much better than on the Economy service for the same carrier. Although the printed menu promised delicious meals when they arrived it was the usual overcooked airline food. After the meal service and before the pre-landing snack a few self-serve snacks and beverages were available from a refrigerator. After a while the snacks disappeared. My favorite was the dark chocolate and coconut bar, an Australian flavor of a well known brand. Only one was on offer on my United States bound flight. On the outbound flight I didn’t sample any wines. On the return, they were out of the New Zealand wine of my choice from the wine list.
The staff were friendly and attentive on departure. After that the service waned. The first flight from the United States to Brisbane, Australia offered the best service of the four Virgin Australia International flights. It was far superior than the service on the domestic carrier stateside.
My hours of travel were long and I was exhausted on arrival in New Zealand to a crowded airport with long lines, brusque and impatient staff and strict customs rules. The 30 percent savings in the airfare combined with the shorter flying hours, slight onboard comforts, extra space and intimate section (the Premium seats were in a section of their own between business and economy) made the purchase worthwhile. Overall I was pleased with my selection of flights and ticket price. Based on the two flights from LAX to Australia I would fly Virgin Australia International’s International Long Haul Premium again.
Article and photos by Scott S. Smith
The entrance to the recently remodeled Hilton Santa Barbara Beachfront Resort
The first Hilton my wife, Sandra Wells, and I ever stayed at was the Hilton Santa Barbara Beachfront Resort (633 East Cabrillo Boulevard, Santa Barbara, California 93103, +1 805 – 564-4333, text +1 805 – 465-9770, fax +1 805 – 564-4964, reservations 800/879-2929, https://www.hiltonsantabarbarabeachfrontresort.com/) in June 2019. In 2018, it had undergone a $15 million redesign and renovation. It had previously been a Double Tree, a Hilton brand, part of its 30-year partnership with the family of actor Fess Parker. The location was where a roundhouse for the Southern Pacific Railroad was built in 1911 and demolished in 1982 to make way for the resort, opened in 1986 (hence, the name of the hotel’s breakfast room, The Roundhouse).
The initial view of the hotel was striking: it had three levels and was spread out over 24 acres with large lawns, with a pale exterior and red tile roof, a design inspired from the Spanish heritage of California. Santa Barbarans like their buildings to fit into the environment, rather than being tall monuments to corporate egos that demand the highest possible viewpoint. The hotel was within easy walking distance (about one mile) of Santa Barbara’s quaint downtown.
The lobby was open, airy and spacious with white and pastel colors.
Our check-in went smoothly, with well-informed and courteous associates trained, as general manager Chris Inman told us, “to get to know our guests so we can provide exceptional service with sincerity and authenticity.” Because we were two hours early for the hotel’s 4 p.m. check-in time (for an extra charge it was possible to book a room as early as 7 a.m.) we had to wait an hour while the staff completed the cleaning of Room 336. It was a King Bed Resort View Balcony in the Gardenia building connected to the lobby, priced at $335 that particular night. It came with a Daily Resort Charge card listing amenities, such as a two-hour bicycle rental ($30 value), basic Internet access for two (worth $12.95 and premium was available for an extra $15.95). Standard WiFi was ubiquitous throughout the hotel. Our room rate also included two bottles of bottled water in the room (a $7 value). Self-parking cost $25 a day (valet parking was $35). Shuttles provided complimentary transport from the Amtrak station and the Santa Barbara International Airport from 5 a.m. to 9 p.m. There was an electric vehicle charging station.
The view of East Beach from the Rotunda outside the lobby
The lobby was open, airy and spacious with white and pastel colors, perhaps an appropriate entry for a destination renowned for its mild climate and sophisticated, artsy culture. The hallway walls and carpets also were in subdued hues of turquoise, gold, gray, white with seascape paintings on the walls of public spaces and our room (the hallway walls were bare). The design was meant to provide a feeling of being in a calming oasis from the turbulence of the outside world, according to promotional materials.
Beyond the far doors of the lobby was the 20,000-square-foot open-air Plaza del Sol, suitable for dining and dancing, with stairs to the second level Rotunda, providing views of East Beach just beyond the lawn and highway (on the other side of the property are the low and lovely Santa Ynez Mountains).
Our spacious (450 square feet) Hilton room
Some of the furniture in our room
In the lobby was the Fess Parker Wine Tasting Room with a self-service wine dispenser. At The Set restaurant there were photos from Parker’s career on the walls. He is best-remembered as the star of Disney’s Davy Crockett mini-series on ABC in 1955-56 (he was discovered by Walt himself and in 1991 was named a Disney Legend); and portraying Daniel Boone in an NBC series 1964-70. He bought hotels and a winery, which now has 1,500 acres of vineyards. His son and daughter run the company. He passed away in 2010. The logo on their bottles is a golden coonskin cap, a reminder of his most famous roles. The winery appeared under another name in the movie Sideways.
Partial view of the fitness center
The main floor had: business desk with a computer and printer, ATM, car rental desk, concierge, gift shop, fitness center, and salon and spa. The resort was pet-friendly. There was a $50 non-refundable cleaning charge per pet.
Our room was 450 square feet in size with an open design. It had the following security features: an automatic door closer, electronic locks, a secondary locking device, a thumb dead bolt, a wide-angle door viewer, and a hidden safe. We found the king-size mattress and pillows comfortable. We requested that our room not be cleaned during our overnight stay. We dispensed with the turn-down service, and noted the commendable policy that unless otherwise requested, linens were changed every three days to minimize impact on the environment.
Furnishings included beige oversized loveseat sofa bed, armchair, desk with chair, and large chest of drawers. In the closet there was an iron and full-size ironing board. Among the amenities was a landline with speaker phone and voicemail. In addition to the empty mini refrigerator, there was a bucket for the ice machine in the hallway next to the elevator. The flat-screen TV was a 55 inches LG LED with HBO, ESPN, and other premium cable channels. It was easy to use and turned on quickly.
The walls, ceiling, and carpet in our room adhered to the resort’s color scheme of white, beige, tan, gray, and turquoise. We liked that drawing the drapes made the room dark for sound sleeping (we had to cover the lighted clock when we were not using it as a night light). There were copies of USA Today and Santa Barbara Magazine in our room. There was a complimentary welcome tray with nuts, dried fruit, and cheese.
The sink was deep and wide (9 inches x 14 inches), the water turned hot immediately, and there was plenty of counter space. The toilet flushed strongly. I found the bathroom lighting fine, while some hotels try to be sophisticated by setting it too soft. Sandra felt it was too bright and would have liked to have a magnifying mirror for makeup. The shower was easy to use (unlike some at top hotels that are annoyingly complicated), powerful, and the water came out hot quickly. Sandra would have preferred a wider spray option. The hairdryer was the powerful Conair 1875. The shampoo, conditioner, and soap were Crabtree & Evelyn. We forgot to bring toothbrushes, toothpaste, and a nail file. It would have been helpful to find those amenities in our room.
The pool view from our balcony
From our private balcony, furnished with a small round table and two chairs, we had a partial view of East Beach on the Pacific Ocean. The 85 feet by 50 feet swimming pool, was by far the largest we have ever seen at any hotel we have stayed at. The pool was open from 7 a.m. to 11 p.m. We had to delay our normal bedtime to 10 p.m. because the noise from the pool was so loud.
According to promotional materials, the hotel complied with the guidelines of Americans with Disabilities Act in guest and public areas from the restaurants to the fitness center. There was a handicapped lift for those who needed help entering the pool. Our room had a 32 inch clearance width; there were Braille room numbers and closed-captioning on TV; we understood that flashing lights would accompany the sound of fire alarms in public areas.
The Set was a bistro-style restaurant and full bar (featuring Fess Parker photos on the walls), with a patio for al fresco dining overlooking, in the background, the sea, and ever-burning outdoor fire pits. It was open from 11:30 a.m. to 11 p.m., including a Yappy Hour at 4 p.m. when pooches received complimentary dog biscuits (Happy Hour was 5 p.m. to 7 p.m.). The food was locally-sourced and inventive. The restaurant did not accept reservations. Because we were on a tight schedule, we had pre-ordered some menu items. We arrived early and changed our order. Anthony Fanella, director of food and beverage for the resort, ensured our new choices were prepared on time (he answered some of our questions about the hotel in general and introduced us to the Rotunda, which we might have overlooked, the perfect vantage point for a photo of East Beach).
Al fresco dining
We shared a delicious and Tomato Soup au Gratin with aged cheddar ($12). We also tried the Tomato and Peach Salad, with Burrata mozzarella, pickled cherry tomato, arugula, mint, preserved lemon, olive oil, and aged balsamic ($17). I had the Kobe Burger with the plant-based Hungry Planet patty. I found it to be a perfect knock-off of a beef burger ($20). Sandra ordered the Quinoa Fricassee, with toy-box tomatoes, olives, caramelized onions, haricots verts, carrots, cauliflower, preserved lemon, piquillo peppers coulis, and thyme ($19). Our wait-person, Jay, was friendly and helpful. She had only been there a week and came from a popular high-end restaurant. We had a tasty and pleasant meal.
We shared a delicious Tomato Soup au Gratin with aged cheddar.
For breakfast we had the buffet in The Roundhouse ($58 for two plus tax and tip). I liked the Royal Coffee, while Sandra liked the chamomile and green tea blend. She enjoyed a custom-made vegetable-and-cheese omelet. She found the toaster too slow, yet it could suddenly burn, if not watched carefully. I liked the organic granola blend and honey milk, the granola and berry yogurt parfait, plain Greek yogurt with honey, and something I had never tried, overnight oats, which had been soaked in milk. We also sampled some of the ripe fruit and juices.
In the morning we had the buffet in The Roundhouse.
The property was a promising introduction to the new Hilton brand because the location and design were matched to support a relaxing and enjoyable experience with friendly and helpful staff, rather than formal and purely reactive, as at some top hotels. We are eager to try out some of the many other types of properties within the brand and the amenities we did not have an opportunity to experience this time.
Article and photos by Elena del Valle
Wayne Allanson aboard our 10-seat KeelowCraft on the 52 kilometer Waiatoto River in New Zealand
I didn’t know quite what to expect during the off the beaten track Waiatoto River Safari in the 355,000 hectare Aspiring National Park, part of the United Nations Educational, Scientific and Cultural Organization (U.N.E.S.C.O.) Te Wāhipounamu World Heritage Park in the South Island of New Zealand. My first clue was Ruth Allanson’s smile when we stopped to check in and sign release forms. It lit up her face and put me at ease. She and Wayne, her husband, owned the company.
Ruth Allanson of Waiatoto River Safari
During the tour Wayne stopped in a sheltered corner of the river to tell us about the park.
Our departure point
The simple indoor stand housed a desk, promotional brochures and a few local stonework souvenirs. From there a two minute drive led to our departure point, where moments later we met Wayne on the bank of the 52 kilometer Waiatoto River. We were 23 kilometers from Haast and about 200 kilometers from Queenstown.
The Waiatoto River, 23 kilometers from Haast and about 200 kilometers from Queenstown
Although it was a clear summer day when we arrived (by the time we returned clouds had descended) there was a chill in the air that promised it would be cooler still on the boat. After applying liberal amounts of insect repellent against the sandflies and donning a loaner coat and I was ready. Veronika Vermeulen, owner of Aroha New Zealand Tours and my guide on an Intrepid tour of the South Island, and I followed Wayne onto a 10-seat KeelowCraft for our two and a half hour private tour. Our boat was 5.7 meters long, 2.2 meters wide, required 125 milliliters of water to operate, and could accommodate up 11 passengers plus driver. It had a Chev 350 V8 petrol engine with a Hamilton 212 jet pump.
The Waiatoto River, part of the U.N.E.S.C.O. Te Wāhipounamu World Heritage Park – click to enlarge
The setting was beautiful. The tour was one of the highlights of my trip to the South Island. The river and lush green vegetation were all around us. After the many crowded attractions we had passed on previous days it was wonderful to be alone on the river. This was in part because the tour was the only way to visit the unspoiled area by land and water. Later Ruth explained by email that the scenery and nature are unique to New Zealand.
One of my favorite aspects of the tour was that we were the only people visible on the river.
One of few boats we saw although during the whitebait season hundreds of locals descended on the river for their share of the popular fish
The loud engine sounds ensured we focused on the scenery rather than conversation. Wayne slowed down or stopped to show us points of interest, share information and indulge my photo needs. On one of the stops he offered us whitebait snacks. During the whitebait season, hundreds of locals descended on the river for their share of the tiny fish. Although it was past whitebait season Ruth and Wayne had a frozen supply from which they made the snacks.
White water on the Waiatoto River
We covered 23 kilometers until the rapids became impossible to navigate. There Wayne tied the boat to the shore. It was easy to step onto land through the front of the boat. Veronika and I gazed at the rushing water, while Wayne secured the boat. Once he joined us we walked 500 meters into the quiet landscape before heading back down the river to the Hindley Stream. By the time we returned to our departure point we had covered 50 kilometers during the tour.
When the river became unmanageable we stopped for a short stroll.
It was nice to know the boats operated with Qualmark Environ motors specially imported for their low fuel use and clean running. I saw no pollution in the water or on land. The Allansons encouraged their clients to “take photos and leave footprints only.”
We encountered lush greenery on our short walk.
With advance notice they were able to accommodate some travelers with disabilities. Babies from about 5 months old (provided the life jacket fit) could join their tours and there was no upper age restriction. Life jackets were available up to XXXXL.
At our first stop – click to Enlarge
Once we glided over the river I was glad for the extra loaner layer and the safety of the life vest. Although at one point there were sandflies, perhaps because of the copious quantities of natural repellent I lathered on, they didn’t bother me at all. Waiatoto River Safaris Limited (975 Haast-Jackson Bay road, Hannahs Clearing, Haast, 7844, New Zealand, +64 3 7500 780, www.riversafaris.co.nz, firstname.lastname@example.org) was owned and operated by a local family since 1997. Theirs was the only company with permission to offer boat tours on Waiatoto River (helicopter companies were allowed enter the park). Ruth and Wayne held Martime New Zealand commercial jet boat licenses, first aid and commercial pilot licenses as well as airplane instructor ratings. They had 12 years of jet boating experience.
According to the U.N.E.S.C.O. website, Te Wāhipounamu World Heritage Park covers 10 percent of the landmass of New Zealand. It has fjords, rocky coasts, towering cliffs, lakes and waterfalls. It was worthy of a detour. I especially enjoyed seeing it by boat.